Frequently asked questions
Do you offer international shipping?
No, we currently ship only within Canada.
When will I receive my order?
Orders are delivered within 7-10 working days.
Can I cancel my order?
No, we do not allow cancellations once the order is placed.
Can I return my order?
We want you to love your purchase! If you’re not completely satisfied, we accept returns within 14 days of delivery. To be eligible for a refund, items must be returned unworn, in their original packaging, and with all tags still attached.
How do I contact customer care?
You can email us at support@modestinc.ca